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Refund Policy
Last updated: February 2025
1. Overview
Purchi POS is a digital software service. This policy explains how cancellation and refunds work for your subscription. By subscribing, you agree to these terms. For general terms of use, please see our Terms of Service.
2. Cancellation
You may cancel your subscription at any time:
- From your account settings within the Purchi POS app, or
- By contacting us at purchipos@gmail.com or by phone at +91 92287 93039 / +91 95373 61337.
After you cancel, you will continue to have access until the end of your current billing period. No further charges will be made after cancellation.
3. Refund Policy
Because Purchi POS is a digital service, no physical returns apply. Our refund policy is as follows:
- Subscription fees are generally non-refundable once the service period has begun. This includes monthly and annual plans.
- If you experience verified technical issues or service failures caused by us that prevent you from using the service, we may offer a partial or full refund after we review your case.
- Refund requests must be sent to us by email with a clear description of the issue. We will respond and may ask for details to verify the problem.
- Any approved refund will be processed using the same payment method used for the original purchase, within a reasonable time frame.
4. Contact Us
For cancellation, refund requests, or questions about this policy, contact us at purchipos@gmail.com, or call +91 92287 93039 or +91 95373 61337.
