Frequently Asked Questions
Find answers to common questions about Purchi POS.
What is Purchi POS?
Purchi POS is a point of sale solution that turns your smartphone or tablet into a complete POS system. It helps you manage sales, payments, inventory, and customers for shops, restaurants, salons, and more—all in one app.
Which devices can I use Purchi POS on?
Purchi POS works on Android and iOS smartphones and tablets. You can download the app from the Google Play Store or Apple App Store and start using it right away.
How do I get started?
Download the Purchi POS app from the Play Store or App Store, create an account, and complete the registration. You can then add your products, set up categories, and start processing sales. A trial period is available for new users.
What payment options are supported?
Purchi POS supports multiple payment modes including cash, card, UPI, and other methods. You can record payments and generate professional bills and invoices directly from the app.
Can I manage inventory with Purchi POS?
Yes. You can add products, set categories, manage stock, and track inventory. The app helps you keep track of what you have in stock and alerts you when items run low (depending on your plan).
Is my data secure?
Yes. We use encryption for data in transit and at rest, and follow industry-standard security practices. For more details, please read our Privacy Policy.
What are the subscription plans?
Purchi POS offers different plans (e.g. Trial, Elite, Premium) with varying features and duration. You can choose monthly or annual billing. Visit our pricing section on the website or check within the app for current plans.
Do you offer printer support?
Yes. Purchi POS supports integration with compatible printers and hardware so you can print bills and receipts. Check the app or contact us for supported devices.
How can I get help or contact support?
You can reach us by email at purchipos@gmail.com or call +91 92287 93039 / +91 95373 61337. We also have in-app support options. Check the Contact section in the footer for more details.
Can I cancel my subscription?
Yes. You can cancel your subscription at any time from your account settings or by contacting us. Access continues until the end of your current billing period. Subscription fees are generally non-refundable once the period has started; for full details and exceptions (e.g. technical issues), see our Refund Policy.
Still have questions?
Reach out to us by email or phone and we'll be happy to help.
